Hospitality & Tourism

Every surface becomes a concierge

Lobby, rooms, pool, spa. NFC tags throughout your property give guests instant access to everything they need — in their language, on their phone, without calling the front desk.

Start free with 5 tags

Guests shouldn't have to wait in line for answers

📖

Front desk bottleneck

Three guests waiting, two phones ringing, one concierge. Simple questions about pool hours and WiFi passwords compete with real service needs. The line never shrinks.

📋

Room directories nobody reads

Leather-bound booklets with outdated restaurant hours and faded spa menus. Guests flip past them once. The information goes stale the moment you print it.

Limited concierge availability

Your best concierge goes home at 10 PM. International guests arrive at midnight. The information gap between shifts costs you in satisfaction scores every single day.

A 24/7 concierge on every nightstand

One tap on the room tag and guests have WiFi, room service, spa bookings, and local recommendations. In their language. At 3 AM. Without a single phone call.

Room-Level Info

Everything a guest needs, one tap away

WiFi credentials, room service menu, TV channel guide, housekeeping request, thermostat instructions. A single tag on the nightstand replaces the leather binder, the tent cards, and the laminated sheets. Update any detail from your dashboard in seconds.

  • One-tap WiFi connection for every guest
  • Room service menu with real-time availability
  • Housekeeping and maintenance request forms
Amenity Discovery

Tags at every touchpoint across your property

A tag at the pool shows hours and towel service. A tag at the spa shows today's availability and lets guests book instantly. A tag at the gym shows equipment guides and class schedules. Guests discover amenities they would have missed — and your revenue per stay climbs.

  • Spa booking and availability from poolside tags
  • Restaurant menus at lobby and elevator tags
  • Gym schedules, class signups, and equipment guides
Branded Guest Experience

Your brand, your domain, every language

Custom domains, branded themes with your logo and colors, and conditional routing that detects the guest's phone language. A Japanese guest taps the same tag as an American guest and sees everything in Japanese. No staff intervention. No translation delays.

  • Custom domain with your hotel's branding
  • Multilingual content via conditional routing
  • Consistent brand experience across all touchpoints

A guest's stay, elevated

3:00 PM
Check in and settle into the room
Guest taps the nightstand tag. Instant WiFi connection. Room service menu. A personalized welcome message from the general manager. They're connected before the bags hit the floor.
4:30 PM
Discover and book the spa
Walking past the spa, the guest taps a tag on the door. Today's openings appear. They book a couples massage for tomorrow at 2 PM — no phone call, no front desk visit.
7:00 PM
Find dinner without asking anyone
A tag in the elevator lobby shows the on-site restaurant's menu, tonight's specials, and a reservation link. Plus three curated off-property recommendations with walking directions.
Check-out
Feedback and a fond farewell
On departure day, the room tag switches to a checkout flow: express checkout form, satisfaction survey, and a link to leave a review. The last impression is as polished as the first.

What every property gets with Tapped

Content updates across every room and amenity
0
Apps for guests to download
3
Automation engines — schedules, sequences, and routes
100%
Of guest taps tracked by device, time, and location

Built for hotels and resorts

room_service Room service
spa Spa booking
wifi WiFi access
tour Local tours
airport_shuttle Shuttle schedule
rate_review Feedback collection
palette Brand themes
translate Multilingual

Upgrade your guest experience overnight

Deploy tags across your property in a single afternoon. Guests get a five-star digital experience. Your front desk gets room to breathe.

Start free with 5 tags
No credit card required. Upgrade any time.